Refund Policy

  1. Eligibility for Refunds
    • Refunds are accepted within 7- 14 days of purchase.
    • Items must be unused, undamaged, and in their original packaging with all tags attached.
  2. Non-Refundable Items
    • For hygiene reasons, slimming pants are non-refundable unless proven defective.
    • Refunds for hair dryers are only applicable if the product has a manufacturing defect.
  3. How to Request a Refund
    • To request a refund, contact us at norfashiontrading@gmail.com with your order number and proof of purchase.
    • Customers are responsible for return shipping costs unless the item is defective.
  4. Processing Time
    • Approved refunds will be processed within 7-14 business days and credited back to the original payment method.
    • Credit/Debit Card Payments: Refunds will be credited back to the original card.
    • Bank Transfers: Refunds will be deposited into the customer’s bank account.
    • E-Wallet Payments (if applicable): Refunds will be credited to the original e-wallet account.
    • Cash on Delivery (COD) Orders: Refunds will be provided as store credit for future purchases.
  5. Exchanges
    • Exchanges are available for defective items only and subject to stock availability.